‘Service with a smile’ is often just a clever tag line, but when it comes to West Herr Dodge Sales Associate Ron Kowalski, it’s a way of life.
“Ron brings so much enthusiasm to everything he does it is contagious to employees and customers,” said Fred Reed, General Manager at Dodge. “Whenever there is something that needs to be done in the dealership Ron takes that project and just runs with it.”
When you talk to Ron, you see all of that is just part of his personality. It’s obvious he legitimately enjoys what he does.
“I love being on the front lines, I love the excitement,” he says. “I am definitely a people person.”
After meeting Ron, it’s clear that’s an understatement.
Ron says he has an excellent rapport with Fred Reeb and Craig Spear and loves coming into work. He says West Herr’s family oriented atmosphere helps build morale and a positive attitude.
“West Herr gives sales staff off on Sundays and around Christmas time, something not all dealerships do,” he says. “That can’t be understated; it allows you to spend time with your family.”
Ron extends the family approach to his customers as well. He says his goal is to make them feel comfortable. He takes the honest, direct approach and enjoys the process. Who wouldn’t value that?
“We are proud to have Ron on our staff and he truly exemplifies a true West Herr employee,” Fred said.